Galaxy Conveyancing: Privacy Policy
We Respect Your Privacy
1. Commitment to Privacy 1.1. Galaxy Conveyancing respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we collect and handle your personal information.
1.2. "Personal information" refers to information we hold that is identifiable as being about you.
Collection of Personal Information
2. How We Collect Information 2.1. Galaxy Conveyancing will, from time to time, receive and store personal information you enter onto our website, provide directly to us, or give to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your orders. We may also collect additional information at other times, such as when you provide feedback, update your content or email preferences, respond to surveys or promotions, provide financial information, or communicate with our customer support.
2.3. Additionally, we may collect any other information you provide while interacting with us.
How We Collect Your Personal Information
3. Methods of Collection 3.1. Galaxy Conveyancing collects personal information in various ways, including when you interact with us electronically or in person, access our website, and use our services. We may also receive personal information from third parties, which we will protect as outlined in this Privacy Policy.
Use of Your Personal Information
4. How We Use Information 4.1. We use the personal information collected from you to provide updates, services, and to make you aware of new products, services, and opportunities. We also use your information to improve our products and services and better understand your needs.
4.2. We may contact you through various means, including telephone, email, SMS, or mail.
Disclosure of Your Personal Information
5. When We Share Information 5.1. We may disclose your personal information to employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes outlined in this Policy. Personal information is shared with third parties only when required to deliver our services.
5.2. We may need to disclose personal information to comply with legal requirements such as laws, regulations, court orders, or in response to law enforcement agency requests.
5.3. We may also use your personal information to protect the rights, property, or safety of Galaxy Conveyancing, our customers, or third parties.
5.4. Information we collect may be stored, processed, or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale/transfer of business assets, we reserve the right to transfer our user databases, along with any personal and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.
5.6. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. When we disclose your personal information to third parties, we request that they follow this Policy regarding handling your personal information.
Security of Your Personal Information
6. Keeping Your Information Secure 6.1. Galaxy Conveyancing is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.
6.2. The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to Your Personal Information
7. Your Rights 7.1. You may request details of the personal information we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of this information. If you would like a copy of the information we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at tracey@galaxyfinance.com.au.
7.2. We reserve the right to refuse to provide you with information we hold about you, in certain circumstances set out in the Privacy Act.
Complaints About Privacy
8. How to Complain 8.1. If you have any complaints about our privacy practices, please send the details of your complaint to Suite 408, 1 Bryant Dr, Tuggerah NSW 2259. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
Changes to Privacy Policy
9. Updates to This Policy 9.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.
Website
10. Visiting Our Website 10.1. When you visit our website (www.galaxyconveyancing.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, so we can improve our service.
10.2. Cookies We may use cookies on our website. Cookies are small files that a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may use cookies to analyze website traffic and help us provide a better visitor experience. Additionally, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.
10.3. Third-Party Sites Our site may have links to other websites not owned or controlled by us. These links are for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that Galaxy Conveyancing is not responsible for the privacy practices of other websites. We encourage our users to read the privacy statements of each website that collects personal information.